Emergency Status Page Emergency Status Page

COVID-19 Response

Emergency Status Page Emergency Status Page

COVID-19 Response

A national state of national emergency was declared on 25 March 2020 at 12:21pm due to COVID-19. The Bay of Plenty District Health Board, Rotorua Lakes District Health Board and Toi te Ora are leading the regional health response to COVID-19. The Bay of Plenty Civil Defence Group Emergency Coordination Centre (GECC) has been activated to assist the national and health response and to manage and coordinate the consequences of COVID-19 in the Bay of Plenty.

As at 11.59pm Wednesday 25th March 2020 New Zealand is in a Level 4 lock-down to prevent the further spread of COVID-19.  Details can be found here.

The latest updates, information and advice on from the New Zealand Government on COVID-19 can be found on the New Zealand Government website www.covid19.govt.nz 

This means New Zealanders not working in essential services must stay at home and stop all interactions with others outside of your household. 
Eradicating the disease is vital to protect people’s health and ensure our health system can cope and look after New Zealanders who become sick. More information about what this means for you is available here>>.    
  • You may go for a walk or exercise and enjoy nature, but keep a 2 metre distance from people at all times. You can take your children outside.
  • Food will always be available – production will continue, distribution will continue, supermarkets will continue. You will always have access to food. You do not need to panic buy.
  • Medicines will always be available.
  • Healthcare for those that need it will be available.
  • Your usual financial support, like benefits, will continue as normal.
  • Public transport will only be available for those working in essential businesses, for medical reasons, to move essential goods and to travel to the supermarket. 
Remember, whatever you do must be solitary. We're asking that you only spend time with those who you are in self-isolation with, and keep your distance from all others at all times. Further guidelines are available here>>.    
We need your support to protect New Zealand and eradicate COVID-19. Enforcement measures may be used to ensure everyone acts together, now.
Bay of Plenty Civil Defence Emergency Management call centre
This call centre is to support households who are facing hardship and need help with access to essentials such as food and medication, particularly for vulnerable, disabled or at risk groups and people without access to their own transport. 
Please call 0800 884 222 between 7am and 7pm.